Steadying a Team, Reaching a Patient
Amerita
Revenue Cycle Management Billing Supervisor Sommer McAllister has been Working Smart and Doing Good in Centennial, CO. Since stepping into her role, she has steadied her team and quietly cleared obstacles for patients in a way that reflects 蘑菇视频鈥檚 LEGACY value of Leadership.
For Sommer, advocating for a patient means making sure the claim is handled correctly the first time. She pushes for the right network processing so that what a family is asked to pay is accurate, and she has built the relationships that make that possible, with operations leaders, contracting, drug manufacturers, and payor contacts she stays in steady conversation with. When one specialty therapy was being turned away more often than any other, she went to the source, worked with the manufacturer to find the cause, and reshaped the process so patients faced fewer barriers to a treatment they were counting on.
Stepping into the supervisor role, she took real ownership of how the work gets done, and she is teaching her team to own it the same way. Her records are clear enough that everyone knows what needs to happen, which has made her a hub between billing, contracting, operations, and clinical teams who all depend on the same accurate picture rather than guessing at it. She keeps her word, answers quickly when someone on her team needs her, and invites people to find the better way instead of handing them one, all while helping new teammates find their footing.
Director of Billing Operations and Compliance Dina Prince described Sommer as the owner of the process who 鈥渉elps develop the team to be owners too,鈥� while a member of that team said she is 鈥渁lways available鈥� incredibly knowledgeable, and her passion to get this team running at our best is encouraging.鈥�
Congratulations, Sommer. Your Leadership continues to guide and support your teams, and it reaches every patient whose care depends on the quiet, careful work you lead.
Work Smart. Do Good.
